There Court of Cassation He accepted the appeal of two travelers who asked for compensation for “ruined holiday” and reduction of the price after the unilateral modification of the itinerary of a cruise by Costa Cruises. The procedure returns to the Court of Paola for a new exam.
The case concerns the Neoriviera Costa ship (January 2018): two weeks before the departure several stops were suppressed for alleged causes of force majeure (epidemic and cyclone). After boarding Port Louis and Victoria’s only stage, the cruise spent most of the time sailing with adverse sea.
The Association Codes It reports that in 2019 Paola’s judge of peace recognized 4,000 euros to travelers between damage from ruined holiday and price reduction, believing that the company had been aware of the variations for at least two months without having informed customers. On appeal, the Court of Paola overturned the verdict, giving reason to the company.
The Supreme Court has now censored the appeal decision for non -pronunciation on the reduction of the price, an erroneous application of the legislation and insufficient assessment of a previous antitrust provision on the same cruise, as underlined by the lawyer Stefano Gallotta of codes. The judgment will continue with an appeal-bis.